When does my subscription end?

Subscriptions run for the duration of the school year, ending on June 30.

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• How do I cancel my family subscription?

  When you finalize the purchase of your Netmath subscription, you will be able to access your profile and start using the activities offered to you. If for any reason you wish to end your subscription, you can cancel your service at any time by ...

• How to join my school's subscription

  As soon as the Customer Success team registers your school, you will receive an email at the address authorized by the person responsible for your subscription. By clicking on the link in the email, you will be able to create your account or recover ...

• How do I change my password once logged in my profile?

  Note that this procedure is applicable to the teachers and students that are associated with a school subscription. For a family subscription, a password modification can only be made through the parent account. Access the My Account section by ...

• My child doesn't have access to the platform at school. How can he use this platform at home ?

  The Scolab platform is a tool used in schools to help teachers in their classrooms, and offer a wide range of exercises aligned with your region's curriculum. It is possible that your child’s school or teacher does not use the platform. Good news! We ...

• How do I add a child to my family account?

  A Family account allows you to have one parent account and up to four child accounts. You can add a child at any time during your subscription by logging in to the parent account . On the profile screen, click on + to create a new child account.