How do I complete my membership?

How do I complete my membership?

Once you have confirmed your subscription and received your invoice, you should receive an email directing you to a form to complete your registration for the current year.
If you have not received this message, we invite you to contact our team at customersuccess@scolab.com or fill out the form available at the link below.

Simply fill out the form with the requested information. Once we receive it, we will process your request as quickly as possible.


    • Related Articles

    • How to join my school's subscription

      As soon as the Customer Success team registers your school, you will receive an email at the address authorized by the person responsible for your subscription. By clicking on the link in the email, you will be able to create your account or recover ...
    • How do you transfer one student from one class to the other ?

      If a 1st and 2nd grade elementary student needs to be transferred to a higher-grade class due to an error, please contact us at customersuccess@scolab.com. For transferring a student from one class to another, within the 1st and 2nd grade elementary ...
    • I would like to send an activation and login procedure to my students’ parents

      To view the various help articles regarding activation or login, please access the following sections: Activation and Login Here are resources to help you communicate activation and/or login procedures to your students' parents. You will find the ...
    • Do I need a family account to track my child's progress at school?

      We consider the Scolab platform to be a valuable resource for teachers, but it is even more so for students in their learning efforts. We encourage schools to adopt our resource and provide access to students, even if their teachers are not using it ...
    • Check the detailed results

      Access the Detailed Report by clicking on Details at the end of each activity entry, whether it's from a book, a favorite, or a collection. Once inside the report for a specific activity, you can set the number of attempts that determine the green ...